We are processing your request.
Please, don't close or refresh the page.

Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About Gatorland, Orlando

What are Gatorland’s operating hours?

Gatorland is open daily from 10:00 AM to 5:00 PM. It’s recommended to check their official website for any updates or holiday hours.

Is parking available at Gatorland?

Yes, Gatorland offers free on-site parking for all visitors.

Can I purchase tickets online to visit Gatorland?

Yes, tickets can be purchased online through authorized ticket vendors.

Are there any age or height restrictions for attractions at Gatorland?

Some attractions, like the Screamin’ Gator Zip Line, have height and weight requirements. It’s best to review specific guidelines for each attraction before visiting.

Is Gatorland wheelchair accessible?

Yes, the park is wheelchair accessible, with paved pathways and accessible facilities. Wheelchair rentals are also available at the entrance.

Can I bring outside food and drinks to Gatorland?

No, outside food and beverages are not permitted inside the park. However, Gatorland offers various on-site dining options.

Are service animals allowed in Gatorland?

Trained service animals are welcome at Gatorland. Animals not meeting ADA criteria are not permitted.

Do I need to make reservations for special experiences at Gatorland?

Yes, it’s advisable to book special experiences like the Screamin’ Gator Zip Line or Trainer-for-a-Day in advance, as they can fill up quickly.

Is there a dress code for certain attractions at Gatorland?

For attractions like the zip line, closed-toe shoes are required, and skirts or dresses are not recommended. It’s best to wear comfortable clothing suitable for outdoor activities.

Are there any discounts available for tickets to Gatorland?

Gatorland occasionally offers promotions and discounts. It’s a good idea to check authorized ticket vendors for current deals.

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.